An illuminating new survey of recruitment professionals conducted by Mercer and the Society for Human Resource Management finds that only 20 percent are fully confident in their organizations’ ability to assess the skills of candidates for entry-level positions using traditional methods such as interviewing or reading applications and résumés. SHRM’s Roy Maurer elaborates on the findings:
Most employers use in-person interviews (95 percent), application reviews (87 percent) and resume reviews (86 percent), but nearly one-half of respondents said they have “little or no confidence” in application and resume reviews.
“Since application and resume reviews are typically the first line of screening for job applicants, many candidates never even get to the interview,” said Barb Marder, a senior partner at global consultancy Mercer. Respondents expressed much more confidence in using in-person interviews to assess candidates. Marder added that entry-level applicants without any work experience often have trouble getting past the review phase because HR dismisses them for lack of experience.
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